Crypto-to-Crypto Exchange Terms & Conditions

Counterparty: The swap provider partnered with eu2you ("Provider").

1. Acceptance of Terms
By submitting a swap order, you confirm that you have read and accept these Terms and the related policies (Privacy, Cookie, KYC/AML, Complaints Handling, Risk Warning, Prohibited Countries, Prohibited/Unsupported Services, Document Verification, Exchange Rules).

2. Definitions
Swap, Source Asset, Target Asset, Order, Rate, Fee/Tariff, Supported Assets, Network Confirmations.

3. Scope of Services and Agency Model
Crypto-to-crypto exchanges (including USDT). Fiat payments are not performed under these Terms. Limited agency: on your instruction, the Provider may execute swaps using available liquidity, receive/send assets via temporary transit wallets, and where necessary interact with other providers for liquidity. No custody is provided; assets are used solely to fulfill your Order.

4. Registration, KYC/AML and the Travel Rule
Account creation and successful KYC/AML are required. Additional documents may be requested; accounts may be blocked/frozen for reviews. Travel Rule applies from EUR 1,000; self-hosted addresses may require proof of control.

5. Orders and Rate Fixation
Indicative values shown before you send assets. Rate fixed after the Provider receives the Source Asset and required confirmations. Before fixation, final Target Asset amount may differ due to market volatility.

6. Execution, Cancellation and Returns
Non-cancellable after sending the Source Asset; blockchain is irreversible. After confirmations and checks, the swap is executed without undue delay (typically within 1 business day). In exceptional cases, returns may be sent to the source address, net of network fees/non-recoverable costs.

7. Fees and Limits
Services are paid; fees may be included in Rate/Tariff and/or shown separately. Network/third-party delays and fees are beyond Provider control.

8. Restrictions and Prohibitions
Unavailable in prohibited jurisdictions or for forbidden purposes (including sanctions evasion, mixers, darknet services). Service available only to persons aged 18+.

9. Freezes and Suspension
Assets/operations may be frozen for AML/sanctions checks, source-of-funds reviews, authority/partner requests, and incidents for up to 30 business days, extendable to 90 business days where needed.

10. Risks and Legal Status
Crypto-asset transactions carry high risk. Services are provided per Provider’s governing law and are not EU-regulated unless specified; EU investor protection/deposit insurance may not apply. Taxes are your responsibility; withholding/reporting may apply.

11–17. Liability, privacy/data, complaints/support, IP rights, changes, governing law/jurisdiction, and final provisions apply per published policies and applicable law.